Business Continuity and Disaster Recovery Training Ppt
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Business Continuity and Disaster Recovery
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Title: Business Continuity and Disaster Recovery
1
Business Continuity andDisaster Recovery
- The very least you should be doing
- By Mike Wade, GOUSER Member
- Adjunct Professor, Southern Polytechnic State
University - mwade2_at_spsu.edu
2
Business Continuity
- Business Continuity is the enterprise-wide
proactive BUSINESS process by which we manage the
risks we operate within. - It addresses all aspects of the business People,
Processes, Resources and Technology (PPRT) - The goal is preventing or mitigating the risks
we can and preparing for recovery from those we
cannot, or choose not to prevent. - Preparation is the key You fight like you train!
3
Business Continuity consists of
- Chartering of BC activity
- Establishment of Cross-Functional Team(s)
- Inventory of People, Processes, Resources and
Technology (PPRT) - Risk/Threat Identification and Categorization
- Impact Analysis and Loss Estimation
- Prevention, Mitigation and Recovery Strategizing
- Gap Analysis and Resolution Planning
- Resolution Preparation, and Implementation
- Documenting, Communicating and Training
- Testing and Revision Ad-nauseam
4
Disaster Recovery
- Disaster Recovery is but one component of
Business Continuity - It consists of the response steps we take in the
face of an impending disaster or in the aftermath
of an actual disaster. - It too addresses all aspects of the business
People, Processes, Resources and Technology
(PPRT) - The goal is Preparing for recovery from those
risks we cannot prevent or mitigate. - Drilling is the key You have to work your plan
to know your plan works!
5
Disaster Recovery consists of
- Development of a plan to appropriately address
each category of Risk/Threat - Including
- Establishment of the Recovery Team(s)
- Development of Recovery Procedures
- Training of the Recovery Team(s)
- Change Management to keep plan current
- Provision of Necessary Resources (Beans, Bombs
and Bubbas) - Arrangement for alternate technology platform,
and retrieval of backup data
6
Some Terminology
- Charter, Plan, Recovery Procedures
- PPRT People, Process, Resources, Technology
- Classification Type, Scope, Duration, Impact
- Declaration Legal and Financial Implications
- Likelihood, Frequency, MTBF
- RTO Recovery Time Objective
- Hot, Warm, and Cold Recovery
- On-Site versus Off-Site, (and Escrow)
- Failover versus Recovery
7
The Disaster Event Lifecycle
- Vigilance, and Advanced Event Prediction
- Event Detection, Identification and
Categorization - Declaration of Disaster and Invocation of DR Plan
- Implementation of Appropriate DR Response
Activities - Operation under DR Plan
- Recovery or Replacement of Impacted Assets
- Return to Normal Operations
- Stand-Down of DR Response
- Reset of DR Arrangements Restock Supplies, etc
- Review of Response, Revision of DR Plan
8
Sample DR Plan Organization
- Section 1 Introduction
- Section 2 Document Control
- Section 3 Recovery Phase 1 Vigilance,
Identification, Categorization and Declaration - Section 3 Recovery Phase 2 Initial Recovery
Partial Capacity - Section 3 Recovery Phase 3 Full Recovery Full
or Required Capacity - Section 3 Recovery Phase 4 Stand Down Return to
Normal Operations, Deactivation of Recovery - Section 3 Recovery Phase 5 After Action Review
and Plan Revision - Section 4 References and Resources
- Section 5 Directory of Appendices
- Section 5-1 Appendix 1 Staff Contact List and
Kris-Cross Calling Tree - Section 5-2 Appendix 2 Vendor Contacts
- Section 5-3 Appendix 3 Communication Plan
- Section 5-4 Appendix 4 Platform Specifications
and Vendor Re-Order Forms - Section 5-5a Appendix 5a Platform Description
Install and Configuration - Section 5-5b Appendix 5b 2K3 Server Install and
Configuration - Section 5-5c Appendix 5c DB Server Install and
Configuration - Section 5-5d Appendix 5d Web Server Install and
Configuration - Section 5-5e Appendix 5e Rpt Server Install and
Configuration - Section 5-5f Appendix 5f Application Install
and Configuration
9
So, lets look at a sample DR Plan
10
A Few Grey Beard Items
- The person or asset you need most will become
unavailable to you! Have a succession plan for
every role, a plan Bs for every asset or
resource, and default instructions for everyone - What if Atlanta went away? Think
extra-regionally! - You may have to live with your recovery platform
longer than you think! - Have arrangements for everything youll need in
the event of a real emergency, you will be in
competition for the stuff you need with every
other business and organization impacted
11
In Summary
- Real BC/DR is a methodical process for
identifying and managing risks and threats to
your organization - It is primarily a business question, not a
technical one - Your BC/DR Plan must address People, Process,
Resources, then Technology what good is it to
have a system and no one to use it? - Your Plan should be based on a rational
assessment of risks and impacts and you may
choose skip some risks - Test, Drill, and then Test again it builds
confidence that your plan might work and helps
people learn their role - Build your plan iteratively dont wait until
you have boiled the ocean before you make that
first cup of tea - And last, but certainly not least Your business
does not stand still so neither can your BC/DR
Plan Review and Revise, and integrate with your
Change Management organization if you have one.
12
Bibliography
13
Books I Own and Use
- Business Continuity Planning A Step-by-Step
Guide with Planning Forms on CD-ROM, Third
Edition by Kenneth L. Fulmer, Philip Jan
Rothstein (Editor) (Paperback - October 2004) - Excellent book with lots of practical examples
- Disaster Recovery Planning For Computers and
Communication Resouces by Jon William Toigo
(Paperback - December 21, 1995) - Excellent book with example forms on disk
- Writing Disaster Recovery Plans for
Telecommunications Networks and Lans (Artech
House Telecommunications Library) by Leo A.
Wrobel - Computer Control and Audit Rev. ed., Mair,
William C., Donald R. Wood and Keagle W. Davis,
Altamonte Springs, FL The Institute of Internal
Auditors, 1978. - Donald A. A. Watne Peter B. B. Tunney Peter B.
Turney Auditing Edp Systems (2nd ed) Prentice
Hall Professional Technical Reference, 1990. 2nd - Backup and Restore Practices for the Enterprise
(Paperback) by Stan Stringfellow, Miroslav
Klivansky, Michael Barto Publisher Prentice
Hall PTR 1st edition (August, 2000) - Good reference models for tape/volume rotation
14
Books on Backup and Recovery
- Implementing Backup and Recovery The Readiness
Guide for the Enterprise (Paperback) by David B
Little, David A. Chapa, David B Little, David A.
Chapa Publisher Wiley 1st edition (May 16,
2003) - The Backup Book Disaster Recovery from Desktop
to Data Center (Paperback)by Dorian Cougias
Publisher Schaser-Vartan Books Third edition
edition (July 1, 2003) - UNIX Backup and Recovery (Paperback)by W. Curtis
Preston Publisher O'Reilly 1 edition (December
15, 1999)
15
Books on Computer SystemAudit and Control
- Computer Audit, Control, and Security (The
Wiley/Institute of Internal Auditors professional
book series) by Robert R. Moeller - Computer control audit guide by J. Efrim Boritz
- Computer Control and Audit by John G. Burch,
Joseph L. Sardinas - Computer Control and Audit by William Mair
- Computer Audit and Control Handbook by I. J.
Douglas, I.J. Douglas (Hardcover - May 1, 1995) - Audit and Control of Computer Networks by I.J.
Douglas, P.J. Olson - Audit and control of computer systems by Elise G
Jancura
16
Books on BC and DR pg 1 of 4
- Disaster Recovery Handbook, The A Step-by-Step
Plan to Ensure Business Continuity and Protect
Vital Operations, Facilities, and Assets by
Michael Wallace, Lawrence Webber (Hardcover -
July 2004) - Disaster Recovery and Business Continuity
(Version 2.1) by Steven Weil, et al (Paperback -
April 2004) - Business Continuity, Disaster Recovery, and
Incident Management Planning A Resource for
Ensuring Ongoing Enterprise Operations by Albert
J. Marcella (Paperback - January 2004) - Disaster Recovery and Business Continuity
Step-by-Step by Mark T. Edmead (Editor)
(Paperback) - Contingency Planning and Disaster Recovery A
Small Business Guide by Donna R. Childs, Stefan
Dietrich (Hardcover) - Business Continuity Planning Methodology by
Akhtar Syed, Afsar Syed (Paperback - November
2003) - A Primer for Disaster Recovery Planning in an IT
Environment by Charlotte J. Hiatt (Paperback) - Business Continuity Best Practices--World-Class
Business Continuity Management, Second Edition by
Andrew Hiles (Paperback - December 2003)
17
Books on BC and DR pg 2 of 4
- Disaster Recovery Planning For Computers and
Communication Resouces by Jon William Toigo
(Paperback - December 21, 1995) - A Guide to Business Continuity Planning by James
C. Barnes (Hardcover - June 27, 2001) - The Definitive Handbook of Business Continuity
Management by Andrew Hiles (Editor), Peter Barnes
(Editor) (Paperback - April 18, 2001) - Business Continuity by Martin Wieczorek (Editor),
et al (Paperback - June 15, 2002) - PC Disaster and Recovery by Kate J. Chase
(Paperback - December 30, 2002) - Disaster Planning and Recovery A Guide for
Facility Professionals by Alan M. Levitt
(Hardcover - April 4, 1997) - The Backup Book Disaster Recovery from Desktop
to Data Center by Dorian Cougias (Foreword), et
al (Paperback - July 1, 2003) - Business Continuity Planning and HIPAA Business
Continuity Management in the Health Care
Environment by James C. Barnes, et al (Paperback
- August 2004) - Disaster Survival Guide for Business
Communications Networks by Richard Grigonis
(Paperback - April 2002)
18
Books on BC and DR pg 3 of 4
- Disaster Recovery Planning A Guide for
Facility Managers by Joseph F. Gustin (Hardcover
- July 1, 2004) - Integrated Business Continuity Maintaining
Resilience in Uncertain Times by Geary W. Sikich
(Hardcover - January 1, 2003) - Avoiding Disaster How to Keep Your Business
Going When Catastrophe Strikes by John Laye
(Hardcover - August 16, 2002) - Building a Comprehensive Disaster Recovery Plan
by Info-Tech Research Group (Spiral-bound -
September 2003) - Disaster recovery testing Exercising your
contingency plan by Philip Jan Rothstein
(Paperback - October 1, 1995) - Business Continuity Planning Protecting Your
Organization's Life by Ken Doughty (Editor)
(Hardcover - September 11, 2000) - Disaster Recovery (Networking) by Mathew Varghese
(Paperback - October 7, 2002) - Business Continuity Management by Dominic Elliott
(Editor), et al (Paperback - December 15, 2001)
19
Books on BC and DR pg 4 of 4
- Practical Guide To Business Continuity Assurance
(Artech House Technology Management Library) by
Andrew McCrackan (Hardcover - October 31, 2004) - Manager's Guide to Contingency Planning for
Disasters Protecting Vital Facilities and
Critical Operations by Kenneth N. Myers
(Hardcover - August 27, 1999) - Administrator's Guide to Disaster Planning and
Recovery, Volume 2 (includes CD-ROM) by
TechRepublic - Surviving PC Disasters, Mishaps, and Blunders by
Jesse Torres, Peter Sideris (Paperback - January
24, 2005) - Call Center Continuity Planning by Jim Rowan,
Sharon Rowan (Paperback - December 8, 1998) - Disaster Proofing Information Systems A
Complete Methodology for Eliminating Single
Points of Failure by Robert W. Buchanan
(Paperback - November 26, 2002) - Disaster Management and Preparedness by Thomas D.
Schneid, Larry Collins (Hardcover - November 22,
2000)
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